{"id":2426,"date":"2018-07-27T16:02:24","date_gmt":"2018-07-27T07:02:24","guid":{"rendered":"https:\/\/shinkostudio.com\/webshop\/en\/?page_id=2426"},"modified":"2021-04-01T23:11:10","modified_gmt":"2021-04-01T14:11:10","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/shinkostudio.com\/webshop\/en\/terms-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<div class=\"page_wrapper\">\r\n<h2 id=\"policy\" class=\"optima\">Terms &amp; Conditions<\/h2>\r\n<h3>How our online service works<\/h3>\r\n<p>The &#8216;Shop&#8217; section of the shinkostudio.com website (collectively, \u201cSite\u201d) is the online ordering, shopping and information service of Shinko Studio Co., Ltd. (collectively, \u201cShinko Studio\u201d).<\/p>\r\n<p>You may place your order online at any time of the day you wish.<\/p>\r\n<p>Please read the ordering process below. We hope you enjoy your shopping experience with us.<\/p>\r\n<h3>Terms of supply<\/h3>\r\n<p>These terms and conditions apply to all purchases from shinkostudio.com. Please read them carefully. We may occasionally amend these terms and conditions and changes.<\/p>\r\n<h3>Registration<\/h3>\r\n<p>You can register as a user with shinkostudio.com to benefit from faster repeat ordering from our site, as well as regular updates on special promotions from Shinko Studio and on shinkostudio.com. It is also possible to order without registering if you prefer.<\/p>\r\n<h3>How to order<\/h3>\r\n<p>Find your favorite products using the search functionality or browse the selection through product categories and navigation. Add product into the shopping Cart by clicking add to Cart button.<\/p>\r\n<p>Click the Cart button to see the contents of your cart and to edit, add or delete the products. Clicking the Proceed to Checkout button takes you to the order confirmation page for final order review and payment.<\/p>\r\n<p>Review your order to make sure all the needed items are included. On the review page you can still change the quantity of products if needed. Also check that the total of your purchases is correct.<\/p>\r\n<h3>Prices and Payment<\/h3>\r\n<p>The prices for any goods will be as quoted on our Site. Prices are subject to change. These prices do not include sales tax, where applicable. Delivery costs are not included. You can choose either of these two convenient payment options: Major credit cards (We accept Amex, MasterCard, Visa, and Discover) or PayPal.<\/p>\r\n\r\n<h3>Import duties, taxes, customs broker fees and charges<\/h3>\r\n<p><strong>For international buyers<\/strong><br \/>\r\nImport duties, taxes, customs broker fees and other charges are not included in the item price or shipping charges.<br \/>\r\nThese charges are the buyer\u2019s responsibility. Please check with your country\u2019s customs office to determine what these additional costs will be prior to purchasing.<\/p>\r\n\r\n<h3>Cancellations, Returns, Exchanges<\/h3>\r\n<div class=\"cancellations\">\r\n<h4>Cancellations<\/h4>\r\n<p>We accept cancellation only in case where you contact us to the following address by email within 6 hours after making an order for mistake in making an order. As we do not accept cancellation after 6 hours, please understand it.<br \/>\r\nEmail:\u00a0<a href=\"mailto:online@shinkostudio.com\">online@shinkostudio.com<\/a><\/p>\r\n<h4>Returns and Exchanges<\/h4>\r\n<p><strong>ALL SALES ARE FINAL. <\/strong>However, we will accept returns on items that were damaged upon receipt (damages include incorrect sizing from what was ordered). All items will be exchanged. Please contact us within seven days from the date of delivery and send the product within fourteen days.We do not offer refunds or returns. Please check the product immediately upon arrival.<\/p>\r\n<p>Contact us through the email address below<br \/>\r\nemail : <a href=\"mailto:info@shinkostudio.com\">info@shinkostudio.com<\/a><\/p>\r\n<p>When returning products, please include an explanation of the following:<br \/>\r\n1. Order number<br \/>\r\n2. Customer\u2019s request (return, exchange, resize, etc.)<br \/>\r\n3. Contents of order<br \/>\r\n4. Customer name<br \/>\r\n5. Customer\u2019s contact information<\/p>\r\n<p>For faulty products or products that you think may have been broken during shipping, please send attached with a picture.<\/p>\r\n<p><strong>Return Address:<\/strong><br \/>\r\n1-14-12 Funabashi, Setagaya-ku, Tokyo Japan 156-0055<br \/>\r\nPhone:+81-3-3429-8077<\/p>\r\n<p>Please note that in the case of cross-border deliveries, additional taxes (such as in the case of intra-Community acquisitions) and \/ or taxes, such as customs duties, may be paid by the buyer.<\/p>\r\n<\/div>\r\n<!--\r\n<p>We do not accept post-order cancellations. Thank you for your understanding.<\/p>\r\n<p>Please check the product immediately upon arrival.<\/p>\r\n<p>In the case that there is a mistake caused by our company:<\/p>\r\n<p>In the case of a faulty product\/ the product is different than what was ordered, please contact us within seven days. We will exchange it or refund your money. (Shipping costs are covered by our company)<\/p>\r\n<p>Matters due to reasons of the customer<\/p>\r\n<p>In cases that the actual product is different than what the customer imagined or the size doesn\u2019t fit, except for ordered goods, we will deal with it as written below.<\/p>\r\n<p>Please make sure to contact us within seven days of product arrival.<\/p>\r\n<ul style=\"margin-top:20px\">\r\n\t<li><strong>The actual product is different than what the customer imagined:<\/strong> We will accept returns of unused products. Shipping and handling fees are the responsibility of the customer.<\/li>\r\n\t<li><strong>Size doesn\u2019t fit:<\/strong> We will resize items that can be resized. Resizing\/ shipping fees are the responsibility of the customer. In that case, we will give you an estimate of the cost.<\/li>\r\n\t<li><strong>Points of caution regarding returns\/ resizing:<\/strong> Post-order resizing fees are the responsibility of the customer. When we are contacted, we will inform you of the cost.<br \/>\r\nIn case of returns, exchanges, and resizing due to the customers request, shipping fees are the responsibility of the customer.<br \/>\r\nWhen resizing rings, engraved letters on the inner-ring will disappear. Because of this, we charge a $20 fee for re-engravement.<br \/>\r\nWhen resizing silver rings, the ring is cut, sometimes leaving a small soldering mark at the connection point. Inner engravings will disappear. In the case you want to have it re-engraved, there is a $20 fee. Please inform us once again if you hope to have it re-engraved.<br \/>\r\nResizing can take approximately two weeks to one month.<\/li>\r\n\t<li><strong>Returning of products:<\/strong> Contact us through the email address below within seven days and send the product within fourteen days.<br \/>\r\nWhen returning products, please include an explanation of the following:<br \/>\r\n1. Order number<br \/>\r\n2. Customer\u2019s request (return, exchange, resize, etc.)<br \/>\r\n3. Contents of order<br \/>\r\n4. Customer name<br \/>\r\n5. Customer\u2019s contact information<br \/>\r\nFor faulty products or products that you think may have been broken during shipping, please send attached with a picture.When sending a product, please send it by Express Mail Service (EMS) or Post Parcel.<\/li>\r\n<\/ul>\r\n\r\n-->\r\n<h3>Law and Jurisdiction<\/h3>\r\n<p>Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the Tokyo District Court in the first instance.<\/p>\r\n<h3>Privacy Policy<\/h3>\r\n<p>Please refer to our <a href=\"https:\/\/shinkostudio.com\/en\/privacy\/\">Privacy Policy<\/a>.<\/p>\r\n<h3>Site Content<\/h3>\r\n<p>The Site and all content and other materials, including, without limitation, the Shinko Studio logo, and all designs, text, graphics, pictures, selection, coordination, data, software, sound files, other files and the selection and arrangement thereof (collectively, the &#8220;Site Materials&#8221;) are the proprietary property of Shinko Studio or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.<\/p>\r\n<h3>Trademarks<\/h3>\r\n<p>Shinko Studio, the Shinko Studio logos, and any other product or service name or slogan contained in our Site are trademarks of Shinko Studio and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Shinko Studio or the applicable trademark holder. You may not use any metatags or any other &#8220;hidden text&#8221; utilizing &#8220;Shinko Studio&#8221; or any other name, trademark or product or service name of Shinko Studio without our prior written permission. All other trademarks, registered trademarks, product names and Shinko Studio names or logos mentioned in our Site are the property of their respective owners.<\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions How our online service works The &#8216;Shop&#8217; section of the shinkostudio.com website (collectively, \u201cSite\u201d) is the online ordering, shopping and information service of Shinko Studio Co., Ltd. (collectively, \u201cShinko Studio\u201d). You may place your order online at any time of the day you wish. Please read the ordering process below. We hope &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/shinkostudio.com\/webshop\/en\/terms-conditions\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Terms &#038; Conditions&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/pages\/2426"}],"collection":[{"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/comments?post=2426"}],"version-history":[{"count":15,"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/pages\/2426\/revisions"}],"predecessor-version":[{"id":5867,"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/pages\/2426\/revisions\/5867"}],"wp:attachment":[{"href":"https:\/\/shinkostudio.com\/webshop\/en\/wp-json\/wp\/v2\/media?parent=2426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}